Shipping & Returns

All orders are processed within 1–3 business days. Delivery times vary by destination:

United Kingdom: 3–7 business days
Europe: 5–10 business days
Rest of world: 7–21 business days

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Orders are dispatched Monday through Friday, excluding public holidays. You will receive a tracking number by email once your order has shipped.

NEXUS is not responsible for delays caused by customs, carriers, or circumstances beyond our control.

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 RETURNS

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with all tags attached.

To initiate a return, email us at shopnexuswear@gmail.com with your order number and reason for return. We will respond within 2 business days with return instructions.

 

EXCHANGES

Exchanges are accepted for size or colour issues within 30 days of delivery, subject to stock availability. Contact shopnexuswear@gmail.com to arrange an exchange.

Sale items and items purchased with a discount code are final sale — no returns or exchanges.

Return shipping costs are the customer's responsibility unless the item is defective or incorrect.

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CONTACT

For all shipping or returns enquiries: shopnexuswear@gmail.com.